Staying in Control

Our Commitment

Saskatchewan Casino wants gaming to remain an enjoyable pastime that suits your weekly routine and your budget. We open accounts only in jurisdictions where this type of play is lawful, and we comply in full with Canadian standards on identity and age checks and on the prevention of money laundering. Every account, from the first deposit to VIP Club membership, includes free control tools in its settings.

• Use only money you have put aside for leisure, never funds intended for rent, bills or savings.
• Treat any loss as the price of the entertainment, and never try to win it back with a larger deposit.
• Step away from the screen regularly, particularly during long sessions in the Live Casino.
• Avoid playing after drinking alcohol, or when tired, anxious or low.
• Keep gaming in balance with work, family, friends and rest.

Our team is trained to spot warning signs in account activity. If patterns suggest someone's play may be going past comfortable levels, we reach out to that player by email and direct them to the tools and support set out on this page.

Self-Assessment

Your account gives you access, whenever you want, to a brief and confidential self-assessment quiz. Completing it takes only minutes, and it shows you a clear, honest view of your habits. We do not use anything you answer for marketing. Typical signs that your play may need attention include:

• Spending more than you planned, or depositing again to recover losses.
• Hiding your play or your spending from people close to you.
• Becoming restless or irritable when not playing.
• Borrowing money or selling belongings to fund play.
• Letting gaming take priority over sleep, work or family.
• Playing for longer sessions to get the same enjoyment.

If you recognize any of these, think about setting a limit or pausing your account, and consider contacting an organization from the list below.

Free Support

The organizations below offer free, confidential help to players as well as their families and friends. They operate independently of Saskatchewan Casino.

• GamTalk
• Gamblers Anonymous
• Kindbridge Behavioral Health
• Alberta Health Services Addiction Helpline
• ConnexOntario

Protecting Minors

Only adults of 19 and above may play here. We confirm each player's age before taking a deposit, and we close any account that turns out to be held by a minor. The Protecting Minors page describes our age checks and the measures parents and guardians can use to keep minors off gambling sites.

Player Tools

Each tool below is under your control and can be set from your account settings. Where a tool is not available in your view, our team can apply it for you by email.

Deposit Limits

Choose a deposit cap covering one day, one week or one month. Once you hit it, you cannot deposit again until that period ends.

Wager Limits

Set an upper limit on your total stakes over a period of your choice, across the Lobby, Jackpots and Live Casino. This keeps your overall spending under control, including play funded by winnings.

Stake Limits

Fix the largest single stake you are willing to place on a spin, hand or round. Any bet above that figure is declined automatically.

Reality Checks

Reality checks are on-screen reminders set to the interval you pick. Each one displays how long your session has lasted, your winnings and losses so far, and a single-step option to carry on or sign out.

Time Alerts

Time alerts notify you once your session reaches a duration you have set in advance, so long sessions never go unnoticed.

Cooling-Off

You choose the duration of your cooling-off break: one day at minimum, up to six weeks. While it is active, your account stays locked, logging in to play and depositing are blocked, and no marketing reaches you. Once the break ends, access returns automatically.

Self-Exclusion

Self-exclusion offers a stricter and more extended pause from gambling. For the full term you choose, your account stays locked, the term cannot be cut short, and you receive no marketing. Throughout that term, we also act reasonably to block the creation of any new account under your identity.

Account Closure

If you simply wish to stop playing at Saskatchewan Casino, we can close your account permanently. Before the closure is completed, we return any withdrawable balance to you using an approved method.

Identity and Location Checks

Before you can make any deposit, we must verify your identity and confirm that local law in your location allows you to play. These checks keep minors and excluded players out and guard your account against misuse.

Limit Changes

• Lowering a limit takes effect immediately.
• When you raise a limit, the higher amount applies only after 24 hours, giving you time to reconsider.
• Deleting a limit altogether counts as an increase and is subject to the same 24 hour wait.
• Once a self-exclusion period or cooling-off break has started, it cannot be shortened.

Contact

For help with any tool, or if you would like us to apply a limit, break or exclusion on your behalf, email help@saskatchewancasino.app. Our team treats these requests as a priority and handles them discreetly. Our Player Agreement covers account rules in more detail, and our Privacy Notice explains how we treat your data.