Privacy Notice

What We Collect

Identity details: your home and email addresses, your full legal name and your date of birth.
Verification documents: photo ID and a document proving your address, as set out in Verification and AML.
Payment details: the deposits and withdrawals you make, which payment methods you use and your transaction history. Our payment processors hold full card numbers.
Location data: the outcome of the geolocation check performed before each deposit.
Play data: stakes, wins, session lengths, Promotions claimed and the limits you set.
Technical data: the IP address you connect from, details on your browser and device, and cookie data.
Messages: what you and our team write to each other by email.

Transfers Outside Canada

Some partners, including game studios, hosting providers and verification services, may handle data in other countries. We sign contracts with them in advance requiring a level of protection similar to Canadian standards, and each partner receives only the data its task calls for.

How Long We Keep It

Your personal data is retained throughout the life of an open account. Once the account is closed, we keep only the records required by Canadian regulations on anti-money laundering and on record keeping, for the duration those regulations set. When that duration ends, the data is deleted or anonymized and can no longer identify you.

Age

Accounts are restricted to people who are at least 19. Should it come to our attention that an under-19 user has registered, we shut the account down and use any associated data solely to finish the closure and fulfil our legal obligations. Our Protecting Minors page explains how such cases are dealt with and offers parents advice on securing their devices.

Who We Share It With

Payment processors: to handle deposits and withdrawals.
Verification services: to check your age, identity and current location.
Service providers: for hosting, game studios, email delivery and fraud prevention, each contractually required to keep your data safe.
Authorities: where Canadian law requires us to disclose information.

We do not sell personal information to anyone.

Marketing Choices

We send offers and VIP Club news only if you opt in.
To opt out of marketing, adjust your account preferences, select unsubscribe in any promotional message, or send an email to our team.
No marketing is sent to players who have self-excluded or are taking a cooling-off break.

Security

Data in transit is encrypted, and our systems use access controls, monitoring and regular security testing. Only team members whose work requires it can view personal information. Please protect your password and log out on shared devices.

Your Rights

You can ask us to:

Access the information we keep about you by requesting a copy.
Correct information that is inaccurate or outdated.
Delete information that we no longer have to keep.
Object to uses such as marketing or analytics.

Email your request to help@saskatchewancasino.app. Before acting, we may need to check that it genuinely comes from you. Records subject to a legal retention duty can be deleted only after that duty expires.

Legal Grounds

Contract: to deliver the account and games you register for.
Legal duty: to comply with Canadian requirements on age, identity and anti-money laundering.
Legitimate interest: to prevent fraud, secure the site and improve our service.
Consent: for marketing and for cookies that are not essential; you may withdraw it at any time.

Why We Use It

To open and run your account, including VIP Club and Saskatchewan Rewards.
To process payments in Canadian dollars.
To confirm your age, where you are located and your identity before we accept a deposit.
To operate the tools described in Staying in Control, including limits, self-exclusion and reality checks.
To reply to your emails and resolve complaints.
To detect fraud, abuse and money laundering.
To improve the Lobby, Live Casino and other parts of the site.

Changes

This notice is updated whenever our services or legal duties change in a way that requires it. Each new version is published here showing when it starts to apply. Significant changes are communicated by email or shown the next time you sign in.